Tungaloy is an emerging leader in the development and distribution of innovative carbide cutting tools.

We are looking for talented individuals to become a member of our global professional team. With your skills and talents, we can together grow and change the future of the manufacturing world.

CSR - Shipping and Receiving - Part Time

Job Description

Tungaloy is a member of the International Metalworking Companies (IMC) Group, which is owned by Berkshire Hathaway.  We are one of the world’s leading manufacturers of carbide cutting tools that provide complete tooling solutions for the metal removal sectors. Tungaloy offers a wide range of turning, milling and drilling products of the highest quality, using new technologies that are aligned with customers’ demands.

We are currently hiring a part-time customer service representative/shipper & receiver for our Brantford office. This job is Monday-Friday 10am to 4pm, the position will require you to be able to fill in and cover full time hours some days (8am-5pm). We are seeking someone that can work as a team member in a fast-paced environment and possesses excellent communication skills. Applicants must also be able to problem solve and multitask using prioritized time management.

CSR Responsibilities

  • Be a part of our inside sales team reporting to the office manager
  • Dealing directly with customers and our outside sales team either by phone, email or face to face
  • Build and maintain business relationships with customers by providing prompt and accurate service
  • Provide pricing and delivery information
  • Provide quotes as required by sales team and/or customers
  • Process orders and customer requests
  • Keep records of customer interactions and transactions


Shipping/Receiving Responsibilities

  • Receiving daily incoming shipment
  • Prepare and ship products as scheduled
  • Responsible for inventory accuracy
  • Investigate any discrepancies
  • Run stock counts



  • High school or college diploma
  • Previous CSR experience
  • Previous shipping and receiving experience
  • Proficient computer skills
  • Excellent knowledge of Microsoft excel, word and outlook

-Bilingual in French is an asset

Please send your resume to [email protected]

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